Privacy Policy

At Parole Packet Express, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our services.

  1. Information We Collect We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Service-Related Information: Information provided when requesting or using our parole packet services, including details related to your case.
Payment Information: Credit card details, billing address, and other payment-related information when you make a payment for our services.

  1. How We Use Your Information We use the personal information we collect for the following purposes:

To provide you with the parole packet preparation services you request.
To process payments for our services.
To communicate with you regarding your order or any inquiries you may have.
To improve our services and customer support.
To comply with legal and regulatory requirements.

  1. Sharing Your Information We do not sell, rent, or share your personal information with third parties, except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, delivering services, and maintaining our website. These service providers are contractually obligated to protect your information.
Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

  1. Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using secure servers and encryption protocols for sensitive information, such as payment details.
  2. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with any legal, accounting, or reporting requirements.
  3. Your Rights and Choices You have the right to:

Access and Update Your Information: You can request access to the personal information we hold about you and update it if it is incorrect.
Request Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have.
Opt-Out of Communications: You can opt out of receiving promotional or marketing communications from us by contacting us at service@parolepacketexpress.com or following the unsubscribe instructions in our emails.

  1. Cookies and Tracking Technologies We may use cookies or similar tracking technologies to enhance your experience on our website. These tools help us analyze website traffic and improve our services. You can manage cookie preferences through your browser settings.
  2. Children’s Privacy Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
  3. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website with the new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
  4. Contact Us If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Email: service@parolepacketexpress.com
Phone: (888) 654-6511
Address: 2033 W. McDermott Dr., Suite 320-185, Allen, TX 75013
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.